State Farm® Insurance Agent John Martinek
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tu-Anh Perez
December 4, 2024
"Excellent customer service. Prompt and friendly. Gave me quote exactly what I need. Hate upsell. They were respectful and didn't do that. I like working with people like them."
"Hi Tu-Anh, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us for your personal insurance; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -- John"
Lisa Perry
November 26, 2024
"I've been with State Farm for over 20 years, and when my previous agent retired, I was transferred to this office. What a wonderful transition! Working with JoAnn, the account manager, has been an absolute relief. I recently added business insurance, and she has gone above and beyond to support me through the entire process, from setting up coverage to managing ongoing changes. Her follow-through and follow-up are outstanding, demonstrating a true commitment to excellent service. JoAnn’s dedication and attention to detail make all the difference. I couldn’t be more impressed with the level of care and professionalism. I highly recommend this office to anyone looking for personalized, top-notch support!"
"Lisa, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service for your business insurance and all other insurance at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -- John"
Robert Huynh
November 22, 2024
"Jake was really helpful in answering all my questions. He took the time to explain everything."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service for your auto and home insurance at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -- John"
Gigor Espa
November 18, 2024
"Due to aging out of my parents and to moving twice, I’ve had to deal with 4 insurance offices. This office was the worst I’ve had to deal with. I got a big increase my second renewal with this office. I called obviously shocked. The woman on the other end was very rude. “Don’t you open your mail?” Implying that the explanation was in the letter renewal clearly. She explained it’s because of the mileage. (I’m an Uber driver) “So you racked up all that mileage being a Uber driver? Are you serious? Don’t you have a job. Don’t you go to school?” I can tolerate personal questions but there’s no reason to imply being an Uber driver is inherently lazy/bad. When I called to cancel a year later a different woman asked me about my parents. Please don’t ask about customers personal life."
"Hi Gigor, thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience. -- John"
Thor Zabajai
November 6, 2024
"John was really helpful to guide me to the right insurance plan. I was able to get something that worked out for me and would recommend sitting down with him to see how he could help you as well."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your auto and income protection needs."
Hani Al Rifai
September 25, 2024
"5 star company, local branch (Leander) and staff. John and Debra are great to work with. Everyone else I’ve spoken to at the office are also pleasant and easy to do business with."
"Hani, thank you so much for the positive feedback! We appreciate you for trusting us to protect you and your family with your auto and home insurance! -- John"
Darrell Shaffer
August 21, 2024
"Debra was communicative, responsive and just awesome! So easy to get a quote and finalize my policy. Thank you!"
"Hi Darrell, thank you so much for the positive feedback! It is our pleasure to work with you on your auto insurance policy. Thank you for your business! -- John"
Justin Denson
May 31, 2024
"JoAnn really made the whole process of buying a life insurance policy quick easy and painless. Thanks!"
"Thank you so much for the opportunity to help you with life insurance, Justin! We look forward to taking great care of you and your family for years to come. - John "
John Lowe
April 26, 2024
"Service is good and rates are reasonable."
"Hi John! Thank you for the positive feedback. We will keep up the service level and do our best to keep the rates reasonable. One thing that sets our office apart is our insurance policy reviews every 1-2 years. Looking forward to working with you! -- John"
L Jimenez
February 27, 2024
"Initial interactions with John were great, and given a massive increase from Progressive due to kids taking a car out of state for college, I welcomed the discount and seemingly genuine care from John. Now, almost 2 rate increases later, I am yet to receive contact from him after several calls, emails, and texts regarding huge increases in premium—it has increased 80/month, and no one has cared to respond to my concerns. I’m super disappointed since it’s the first time I I’ve dealt directly with an insurance agent instead of just calling the insurance company directly and working with whoever answers."
"Hi Lavaniya, please accept our apologies on the lack of contact with all the rate increases. Unfortunately, it's something that all of us are going through right now everywhere. We'd be happy to help review your policies with you, please contact the office at your earliest convenience to set up a time to review! -- John"
Jaideep Singh
November 7, 2023
"I don't recommend this agency just because you can't expect them to respond to your messages even for a month. I tried texts, email, phone call. I even tried to get an answer by calling state farm and they mentioned that they will leave the message for agent to call me back. However there is no response. I may have to just take my business somewhere else. I wish Google allowed zero stars."
"Good evening Jaideep, we would love to set up a time to discuss your rates with you. Please e-mail me directly at John@MySFAgentJohn.com and we can schedule a time to review your account with you! Have an excellent day!"
Renee Williams
November 2, 2023
"Love John and his staff. They are totally awesome and I highly recommend."
"Thank you so much, Renee! Thank you for the opportunity to protect you and your family here at John Martinek State Farm in Leander, Texas!"
Jen Mullen
October 23, 2023
"What makes John and his team different is they are always happy to help and go the extra mile. Insurance with great rates and a complete financial planning solution that is tailored to my needs... Would highly recommend John."
"Thank you so much for the positive feedback, Jen! We love to help our customers with their insurance and financial planning needs -- we want to provide the best rate for the appropriate amount of coverage in each unique situation. "
Pavan Kumar
September 11, 2023
"I have contacted several times to John . I wouldn’t recommend anyone to John . He doesn’t willing to respond to any calls . If he is such a busy why he needs to run As an insurance agent ??? . His team not at all good."
"Hey Pavan, I'm really sorry that you've had a bad experience with the office. We will make this better for you. Please contact the office at your earliest convenience and we'll get you taken care of! -- John"
Burrell Production
August 16, 2023
"Everyone is so friendly, I would call them just to talk."
"Brad, thank you so much for the feedback! We love to talk to and get to know our customers. Thank you for your business!"
Tessa Rangel
August 4, 2023
"Very knowledgeable, great customer service, John was all around awesome!! Got me a better rate with even more coverages that I wanted 10/10!"
"Thank you so much for the positive feedback, Tessa! We do our best to provide the right coverage for each family and get them the lowest rate we can! We look forward to taking care of you for years to come :)"
Chuan Lu
July 25, 2023
"Reasonable price for auto insurance and everyone works there is pleasant to speak to. Recommend! And definitely will go back when I get a new car. Thanks Steven and Heather!"
"Thank you for the positive feedback about your auto insurance, Chuan! We appreciate your business. -- John, owner"
Pete Reynolds
June 23, 2023
"Very helpful when it came to our insurance needs."
"Pete, thank you so much for your feedback and rating! We look forward to taking great care of y'all for years to come. -- John"
Mario Morales
June 14, 2023
"Even though I had to change my insurance company from State Farm to another competitor (which was nothing of this office's fault), I am amazed at the customer service John Martinek's office has provided me. They were friendly and helpful while I had my insurance policy, and after when I had to seek another insurer. There was no animosity here. Office Manager Heather is one of the best I have known. She is the one I spoke to most of the time and was the most helpful. John tried his hardest to get me the lowest rates possible. I regretted having to leave this office and may come back another time. I still have another property on State Farm's rolls. State Farm was most helpful and cooperative during my claims, and they would get me back on my feet."
"Mario, thank you so much for your kind words! I really appreciate the positive feedback, and we will make sure the team knows how much you like them! We will be here for you in the future for all of your insurance needs. -- John"
Elizabeth Ackley
June 9, 2023
"John Martinek did a great job with my annual review of my insurance policies. He was very thorough and helpful explaining what coverages I have and made sure I was getting the best rates, coverage for my needs. He went above and beyond even offering financial planning options at no cost. Looking forward to working with the Financial Planning Tool State Farm has available to their clients."
"Thank you so much for the kind feedback, Elizabeth! I look forward to working with you on your insurance and financial planning needs now and in the future! -- John"
Oscar V.
May 31, 2023
"Shavon Garcia is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything. Definitely a person who cares for the customer. I'm very happy with her as my agent!! I highly recommend them."
"Oskar, thank you so much for the kind feedback for Shavon! So glad to hear you had such a helpful experience -- thank you for your business!"
A S
May 18, 2023
"Steven did great changing over my policy, as well as fast email, to cover all legalities to get me on the road with coverage and fast!"
"Thank you so much for the positive review, Anthony! We appreciate your business, and look forward to taking great care of you in the future! -- John"
Denis Antonov
April 24, 2023
"Very helpful!"
"Thank you for the positive rating, Denis! We look forward to taking care of you and your insurance needs for years to come. -- John "
Matt FastHorse
April 13, 2023
"I went in to see John and his staff and they were so helpful!!! John went over EVERYTHING with me to make sure I had all of the information I needed to make any changes for my family. He has me currently on the best coverage for my home and for my vehicles. If any one wants one of the best guys on the job I would definitely refer them to John. My mom, grandma, and a couple friends have already signed up, and they are loving it!!!"
"Hey Matt, thank you so much for the positive feedback about your insurance review! We will be here for you and your family to look out for your needs for years to come! "
Jeremy “Adler”
April 11, 2023
"john and his team were excellent"
"Thank you for the positive feedback, Jeremy! Cheers to a great relationship moving forward."